Group Wants Cell Phone Carriers to Start Overage Notifications

Jenn Strathman, Consumer Advocate

Jenn Strathman, Consumer Advocate

If your cell phone company is going to charge you extra money for going over your usage limits, you will be notified under an agreement passed last month. The proposal takes effect in a year to stop what’s known as “bill shock.” While the notification is a bold step of unity, Consumers Union is pushing cell phone companies to offer this notification now rather than waiting a year.

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