Communication Failures Continue; NU President Offers Apology and $10M

By Christine Stuart

In what could be seen as another communications failure for Northeast Utilities, the parent company of Connecticut Light & Power, a press release calling for a conference call with the media went out minutes before the telephone conference was held. Only two reporters were on the call.

In the press release announcing the conference call, Charles W. Shivery, president and CEO of Northeast Utilities, offered an apology and announced the establishment of a fund to help its customers impacted by the October snowstorm.

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